Return Policy

 

RETURNS FOR IN-STORE PURCHASES

Having second thoughts? Simply visit one of our local stores. We gladly accept merchandise in original condition with tags attached, within 7 days, for EXCHANGE or STORE CREDIT.

Sale items, adhesive products, hosiery, Squeem, Je Joue, and ALL items with inside tags cut out are FINAL SALE and not eligible for exchange.

 

RETURNS FOR ONLINE PURCHASES

We want you to love your purchase, but if not, no worries! We gladly accept merchandise in original condition with tags attached, within 14 days, for EXCHANGE or STORE CREDIT once return authorization has been obtained from Bra Genie.

Sale items, adhesive products, hosiery, Squeem, and ALL items with inside tags cut out are FINAL SALE and not eligible for exchange.

CLICK HERE TO INITIATE YOUR RETURN

Shipping charges are not refundable, and any items sent to us that are not returnable will be sent back to you at your expense.

Items can also be returned or exchanged at your local Bra Genie, so don’t hesitate to visit us.

 

INCOMPLETE ORDER DUE TO SELL-OUT

We do our best to ensure inventory levels are accurate but there may be times when an item is sold instore before the website inventory is updated. If we’re unable to fulfill your order, you’ll be notified within 2 days. An alternative item may be suggested or a refund will be issued.

Questions? Contact us at 985-951-8638.