Exchange Policy

During this time, we are extending our exchange policy to include swimwear so that you can shop with confidence. Swim bottoms and one-piece suits should be tried on over your own underwear. Swimwear can be brought back in its original condition for EXCHANGE or STORE CREDIT within 7 days of purchase. All original tags must be attached.

Bra Genie guarantees the fit of every bra you allow us to personally fit you in. If you have concerns regarding the FIT of your bra, please contact us as soon as possible, and we will work together to find you a better solution.

We accept merchandise in its original condition for EXCHANGE or STORE CREDIT. Unfortunately Sale Bras cannot be included in our Bra Fit Guarantee and are Final Sale.

If you are having second thoughts about an item you purchased, we will gladly accept merchandise in original condition with tags attached, within 7 days, for EXCHANGE or STORE CREDIT.

All Sale Items, Sticky Bras, Hosiery, Merchandise with inside tags cut off and LELO products are FINAL SALE.